The model
Every rule is one trigger, any number of conditions, and one or more actions. "When status changes to Done, if the task has a QA label, assign it to the QA rota and set status to In review."
Triggers available
- A task is created, or moved into this project
- A field changes — status, assignee, priority, due date, any custom field
- A comment is added, or someone is mentioned
- A due date arrives, or passes by a set amount
- A schedule — every weekday at 09:00, for example
Three worth having immediately
- When a task moves to In progress and has no assignee, assign it to whoever moved it.
- When a task is overdue by two days, comment and notify the assignee once.
- When a task moves to Done, clear the sprint flag and stamp the completion date.
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